Reviews and Ratings for Intercape

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Intercape
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200 customer reviews for Intercape

(200 Ratings)
out of 5
5 Stars
14 %
4 Stars
1 %
3 Stars
7 %
2 Stars
15 %
1 Star
64 %
Unathi , 7/6/2026

Try to improve your service, currently it is not something to be applauded.

Unathi on 07/03/2026 travelled from Uitenhage - Pietermaritzburg and does not recommends Intercape 👎

Okuhle Xhakaza, 6/24/2026
I had a good experience, the drivers were friendly, the bus was on time and the stops we were given was fair, the chair was also comfortable it was easy to sleep like everything was top tier even the ... I had a good experience, the drivers were friendly, the bus was on time and the stops we were given was fair, the chair was also comfortable it was easy to sleep like everything was top tier even the charging ports worked. I would definitely recommend Intercape all the way.

Okuhle Xhakaza on 06/09/2026 travelled from Grahamstown - Durban and recommends Intercape 👍

Vuyo, 6/19/2026
I want to give a shoutout to Leon our buss driver, bus number 252. From the moment I boarded, this driver made the whole journey better. He’s warm, patient, and genuinely helpful — always greeting pas ... I want to give a shoutout to Leon our buss driver, bus number 252. From the moment I boarded, this driver made the whole journey better. He’s warm, patient, and genuinely helpful — always greeting passengers with a smile and going the extra mile to make sure everyone feels safe and comfortable. The kind of driver who turns a bus ride into a pleasant experience. Thank you! Intercape please throw an incentive on his way to keep up the good work, he deserves it.

Vuyo on 06/18/2026 travelled from Pretoria - Paarl and recommends Intercape 👍

Bongani Mbixane , 5/30/2026

All well except being late and arriving an hour and fifteen minutes in Durban

Bongani Mbixane on 05/29/2026 travelled from Qumbu - Durban and recommends Intercape 👍

Mona, 5/15/2026
The first bus was late and it broke down along the way. We had to drive from Upington to Pretoria with no aircon the one in the roof had to be opened and that strong wind was blowing on my head the wh ... The first bus was late and it broke down along the way. We had to drive from Upington to Pretoria with no aircon the one in the roof had to be opened and that strong wind was blowing on my head the whole trip. On both trips drivers rushed us on our so called breaks although we sat for 10+ hours without any stop while toilets were smelly and extremely dirty. Bus was extremely full and we had to beg for the aircon to be switched on for some form of ventilation. The treatment was inhumane.

Mona on 05/15/2026 travelled from Pretoria - Upington and does not recommends Intercape 👎

Gretha van Tonder, 5/3/2026
Very cramped and uncomfortable. The bus driver did not speak English when addressing the bus I could not understand a word. Our bus also was over 2 hours late reaching Heidelberg even though the bus l ... Very cramped and uncomfortable. The bus driver did not speak English when addressing the bus I could not understand a word. Our bus also was over 2 hours late reaching Heidelberg even though the bus left on time from East London.

Gretha van Tonder on 05/03/2026 travelled from East London - Heidelberg (ZA) and does not recommends Intercape 👎

Magau mukondeleli , 4/8/2026

The service was very good and I arrived on time

Magau mukondeleli on 04/06/2026 travelled from Johannesburg - Vryburg and recommends Intercape 👍

Nicci Horner, 4/2/2026

Why do we have to virtually smother in carbon dioxide and overheat and have to ask for aircon???

Nicci Horner on 04/02/2026 travelled from Johannesburg - Port Elizabeth and does not recommends Intercape 👎

Sivuyile, 3/28/2026

Good service and extra care drivers

Sivuyile on 03/28/2026 travelled from Pinetown - East London and recommends Intercape 👍

Portia Ncube, 3/22/2026

For a first timer using the route I wasn't entirely happy especially when I was shouted at for the luggage ticket. I expected to be told nicely they needed it for their office but eish

Portia Ncube on 03/20/2026 travelled from Windhoek - Johannesburg and does not recommends Intercape 👎

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Please note: The purpose of the following reviews is to share your experience with Intercape so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact Intercape directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

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